SilentAndShy
Well-known member
I no jack all about cars and maintaining a car and having to know what all that entails gives me great anxiety.
This leads to anxiety on visiting a garage to discuss a repair with someone who is more knowledgeable but also at times he can be quite blunt and unapproachable. I take it to this garage as this is most commonly used with family.
I get myself up in a state thinking about it, what to say and do. I try to call up ahead in advance but that doesn't seem to be the preferred method of communication by the mechanic (any tips on how best not to piss off mechanics would be appreciated) and it has meant I've not turned up sometimes when I've said I would.
Customer service is important to me and it seems for these guys, it's about the hard yards to do the job and I feel inferior speaking to them without embarrassing myself even more.
Tips appreciated and your experiences.
This leads to anxiety on visiting a garage to discuss a repair with someone who is more knowledgeable but also at times he can be quite blunt and unapproachable. I take it to this garage as this is most commonly used with family.
I get myself up in a state thinking about it, what to say and do. I try to call up ahead in advance but that doesn't seem to be the preferred method of communication by the mechanic (any tips on how best not to piss off mechanics would be appreciated) and it has meant I've not turned up sometimes when I've said I would.
Customer service is important to me and it seems for these guys, it's about the hard yards to do the job and I feel inferior speaking to them without embarrassing myself even more.
Tips appreciated and your experiences.