I've been looking for a job, and my mom suggested I should go back to my first job, working at a call center called GC Services. The pay there was good, but the experience for me was horrible. My job was to try to set up payment arrangements for people with Toyota or Lexus vehicles over the phone. Most of the customers yelled out insults and cussed at us when we were on the phone, and a few times I had customers on the phone ask me how I ever got hired, ouch. It was hard for me to be as aggressive as I needed to be with the customers as well. My manager Keegan would always tell me that I needed to be more firm and try to convince the customers to get their payments in, as fast as possible. I usually failed at that though, and the customers ended up persuading me to let them set up a future payment, usually for two weeks out.
I was always nervous and tense there too. Most of the people around my work area would chat and laugh and tell stories when they weren't on a call, but I stayed in my area with my head down trying to avoid eye contact. I usually pretended I was reading through my binder of guidelines and instructions. When someone would try to talk to me I'd blush and my eyes would widen. I always dreaded going to lunch too because the lunch room there was usually very crowded and I'd feel self-conscious in there, sitting down at the back table if I could, and trying to look down at my food and act like I was invisible.
On top of that, there were some girls who worked there that were really catty, ugh. I saw a group of them act all smiley and friendly to a girl, then as soon as the girl left, they'd gossip and talk trash about her. Ugh, I hate when people do that so much, very two-faced. It happened on several occasions. A lot of people would make fun of what some people wore to work too, which was quite dumb. Its a job, you're not going there to get all dolled up and impress people.
I tried to stay at the job for as long as I could because I was helping out with paying the bills, but I eventually had to quit. I remember on my last day there I pretty much ran out the door. I was tempted to stick my tongue out at the mean girls who worked there as I walked out, but I wasn't brave enough to do it haha. It was nice to imagine that I was doing it in my mind though. I don't think I'd ever go back to work there.
. If the opportunity presents itself and you really do feel like you need to get out of there, I'd go for it :thumbup:
